Web Hosting News – Providence, UT – While other hosting companies may use massive advertising budgets and catchy branding to build recognition and customer loyalty, Utah-based WestHost has quietly used its own secret weapon to become a world leader in hosting reliability. In fact, according to a recent survey by Netcraft, no hosting company on the planet beats WestHost for reliability – the single most important hosting metric.

Netcraft, which began analyzing Internet technology in 1995, publishes an independent, unbiased monthly survey of web hosting companies. It is the oldest and most respected web survey in the industry. For the past two months – November and December 2008 – WestHost has topped such industry giants as GoDaddy, Rackspace, web.com, Verio, and others. WestHost was also rated as most reliable hosting company twice earlier in 2008. Continue reading “Utah’s WestHost rated more reliable than world’s largest hosting companies” »

Web Hosting News – Manchester, UK – Customer focused UK website hosting company, 34SP.com, has announced substantial additional investments in its customer service infrastructure to keep pace with customer growth and client demands – paticularly in business hosting accounts. According to information released by the company, the customer service investments include hiring additional staff, improved office hardware, and expansion of the customer service footprint within the 34SP.com global headquarters.

Part of initiative for the additional investments were the results of an extensive client survey conducted by 34SP.com in January 2009. The survey queried a large subset of 15,000 website hosting clients at 34SP.com and included shared, business, VPS and dedicated server clients. According to the survey results, when given a choice between: price, features, working with a local company, or service and support – the vast majority of clients chose ‘service and support’. Continue reading “34SP.com Adds Customer Service Resources” »

Web Hosting News – The Netherlands - Interxion, a leading European operator of carrier-neutral data centres, today announced that digital entertainment services company RealNetworks, Inc. has significantly increased its presence in the company’s Frankfurt data centres. RealNetworks is experiencing higher demand for its digital media and entertainment services and plans to expand its Interxion-based infrastructure by approximately 75 per cent.

Since 2007, RealNetworks – famous for pioneering the Internet media industry with the RealPlayer and RealAudio applications – has hosted a variety of its online services from Interxion data centres. These include the company’s Music-On-Demand (MOD) services operated for European mobile carriers, as well as Video-On-Demand (VOD) services for web-based entertainment platforms. Continue reading “RealNetworks Expands Data Centre Capacities at Interxion’s Frankfurt Site” »

Web Hosting News – WESTLAKE VILLAGE, Calif. - Network Solutions has been recognized for customer satisfaction excellence for a fourth consecutive year under the J.D. Power and Associates Certified Call Center Program.SM The Certified Call Center Program distinction acknowledges a strong commitment from Network Solutions call center operations to provide “An Outstanding Customer Service Experience.”

“Call center customers are particularly pleased with the courtesy of Network Solutions’ customer service representatives, who are a driving force behind the exceptional experience provided by the company’s call center,” said Mark Miller, senior director of client services at J.D. Power and Associates. “In the hyper-competitive service industry that Network Solutions competes in, it is imperative that customer satisfaction is identified as a strategic corporate priority. Being recognized for a fourth consecutive year shows Network Solutions’ ongoing commitment to satisfying customers and making satisfaction part of their success strategy.” Continue reading “Network Solutions Recognized by J.D. Power and Associates” »

Web Hosting News – HOUSTON – The Planet, the global leader in IT hosting, today discussed its results for the quarter ended Dec. 31, 2008. The Planet provides quarterly updates to its customers, business partners and prospects with information relative to new initiatives and its progress.

“We ended the fourth quarter with solid revenue growth and another record year in 2008,” said Chairman and Chief Executive Officer Douglas J. Erwin. “Across every unit in the company, we made significant gains. Within customer service, data center operations, network development, marketing and product management, our metrics indicate extraordinary improvements. Nevertheless, we will continue to focus on every aspect of our company to enhance our performance. Customers have clearly seen and experienced these changes, and they continue to entrust The Planet with their businesses. Continue reading “The Planet Reports Record Fourth Quarter” »

Web Hosting News – LOUISVILLE, Ky. - MaximumASP, a Microsoft Gold Certified Provider of web hosting and IT services, today announced that it will provide free 30 day introductory accounts on their MaxV platform featuring Windows Server 2008® Hyper-V™ virtualization technology. The introductory offers include a choice of either a MaxV Plan A or Plan B Virtual Dedicated Hosting Plan.

MaxV Virtual Dedicated Plans are hosted on either WS 2008 or 2003 Operating Systems with 32- and 64-Bit Editions. MaxV supports SQL Server 2008 and 2005, or high-performance Shared SQL servers are also available. High Availability, Intelligent Monitoring, Recurrent Backups and Scalability are all included on the MaxV platform. Continue reading “MaximumASP Delivers Double Computing Power On Virtual Dedicated Hosting Plan” »

Web Hosting News – ST. LOUIS - Savvis, Inc. (NASDAQ:SVVS), a global leader in outsourced managed computing and network infrastructure for IT applications, today announced the appointment of Thomas T. Riley as Senior Vice President, Managing Director Savvis International.

Reporting directly to Savvis CEO, Phil Koen, Riley is responsible for driving Savvis’ international growth strategy primarily in Europe, the Middle East, Africa, and Asia Pacific. Continue reading “Savvis Hires Former Ambassador to Lead International Growth Strategy” »

Web Hosting News – Toronto, ON – Having established itself as a leading provider of VPS Hosting services, Cirrus Tech continues to offer their clients more options by announcing the availability of openSUSE 10.3 on their Linux VPS plans. The addition of openSUSE rounds out Cirrus Tech’s already extensive list of available Linux operating systems for their VPS Plans. With most of the popular Linux distributions available, such as Ubuntu, CentOS, Debian, and Fedora Core, clients have the freedom to choose the specific Linux operating system they want.

openSUSE 10.3 the latest stable release of the 10.x series from the openSUSE Project. With one of openSUSE’s goal being to “Make openSUSE the easiest Linux distribution for anyone to obtain and the most widely used open source platform,” it has gained a large following among Linux users and community. Though openSUSE is a completely free open source project, Novell sponsors it and works collaboratively with the community in its development. Continue reading “openSUSE 10.3 now offered on Cirrus Tech Linux VPS Hosting Plans” »

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