What is your name and position with myhosting.com?
Chris Arnold, Product Manager at myhosting.com.

Please tell us the year established and brief history of myhosting.com?
Founded in January 1997 and headquartered in Toronto, Canada, myhosting.com is continually committed to providing leading hosting services by utilizing the best available technology and services from companies such as: Microsoft Corporation, Cisco Systems, Inc., Intel Corporation, MCI Canada/Verizon Business, VSNL International, Tucows Inc. and Network Solutions.

What do you offer your customers that are unique to your company?
Powerful custom VPS tools for building a VPS to exact requirements. Our tools provide unmatched flexibility in our market. Where most providers will force you to upgrade numerous features in steps (generally at a higher rate), our service allows you to modify individual components as need be. Our customers can individually upgrade RAM, CPU, disk space, backups to their exact needs!

What is the most challenging aspect to offering VPS Web Hosting?
One of the most challenging aspects is that customers have full control over their own container. This makes VPS difficult to support as customers really have unlimited server options available to them. myhosting.com”s dedicated VPS team is well versed in handling all requests should any arise.

What is it that makes myhosting.com a competitive company in the VPS Hosting market?
While our prices are very competitive, you won’t find a Windows VPS host around that matches us in specifications and support for the latest software out of the box (including WebMatrix and Plesk 10). Our one-stop-shop vision and commitment to providing the latest features and services really keeps us ahead of the curve.

What new features have myhosting.com added for its customers in the past year?
We’ve added out-of-the-box support for Microsoft WebMatrix and Plesk 10 in terms of software. In terms of hardware, we’ve also upgraded our Windows VPS environment to make use of SAN storage. What this means for our customers is that their VPS isn””t subject to hard disk access bottlenecks commonly found in hosted VPS environments!

What would you say is myhosting.com #1 asset to its customer base?
Our experience in the business has taught us that we have to stay on our toes. As such, you’ll see us constantly improving, updating and offering the latest features our clients expect all while retaining the flexibility to offer a wide variety of options to choose from for every hosting need. Continue reading “Web Host Interview Chris Arnold, Product Manager at myhosting.com” »

Please tell us the year established and brief history of Prestige Technologies?Prestige Technologies has been providing managed hosting services we started in 2002. When we started we were looking to provide a service to web designers and web developers, providing them with wholesale rates for hosting and also a support system they can use for development and applications. Since then we provide hosting on windows, linux, mysql, mssql, email, exchange, shopping carts, cms systems, and our own web based email marketing system.

What do you offer your customers that are unique to your company?
We offer a solution that not only provides a home for your websites but also a way to bring those websites to market with our web based marketing systems. We provide a relationship with our customers that allow them to lean on us for support 24/7/365. Not only is your website available 24/7/365 but we are as well.

What is it that makes Prestige Technologies a competitive company in the Web Hosting market?
Expertise, customer service, on site developers and designers. We really specialize in email solutions and database solutions. Since we created our own email system this helps us with understanding the hosted environment of email as well. With our developers always needing new database solutions we have customized database solutions for each customers needs.

What new features have Prestige Technologies added for its customers in the past year?
In the last year we have introduced Email Marketing Platform, Shopping Cart Platform, Exchange Hosting, Sharepoint Hosting and a 24/7/365 support team.

What would you say is Prestige Technologies #1 asset to its customer base?
Availability of account managers. Each customer direct contact information for their account manager that knows every part of their account. Continue reading “Web Host Interview features Michael Batalha, President at Prestige Technologies” »

Superb Servers Offers Enterprise Solutions at Great Value

Today we speak with Dale Bunten, Dir. Sales & Marketing at Superb.net.

Dale, thank you for taking time with us to speak about your dedicated server offerings.

It’s no secret Superb has always been innovating dedicated hosting. My personal favorite is Lease-to-own. FindMyHost currently co-locates servers and it can get very pricey finding colo space and buying hardware. Not to mention hiring technicians who will setup the hardware. That’s why I find this option extremely attractive.

Can you give our readers a bit more information on how lease-to-own works at Superb?
Sure, as you mention paying a static monthly rate for servers can get very expensive. Our lease to own program allows customers to pay an extra $25 per month, so at the end of one year they actually own the servers (we will even ship them to the customer if requested). In year two they essentially pay a $99 /month colocation, power and bandwidth fee since the cost of the hardware is taken out of the equation.

This works really well for higher end servers, for example if a customer purchased a $500/m server, that would cost (500×24) $12000 over two years, but with our program it would cost only (525 x 12) + (99 x12) = $7488, as savings of $4512. In addition you also have to add the value of the server itself since the customer now owns an asset that can be sold.

What types of Enterprise hosting solutions do you have for dedicated server customers? I noticed load balancing and backup as two that stand out. Anything else Superb offers that might entice Enterprise IT managers?

Yes, we offer enterprise class colocation services, where a client would essentially outsource their entire datacenter to us, saving them many 1000’s of dollars rather than running and staffing their own in-house datacenters.

We also offer high availability hosting, application hosting, and geographic load balancing, and optimized magento servers.

VOIP is hot in the market right now. Can customers host their own VOIP solutions on your dedicated servers? If so, what solutions does Superb offer for customers?
We do a high volume of VOIP servers, and we have partnered with several soft switch providers, and have gained expertise in setting up and managing soft switch solutions.

How much bandwidth comes with your dedicated offerings? While most customers never use the bandwidth allocated many customers want to be prepared in case their blog or site gets picked up by a popular blogger or by DIGG.
We just launched 10TB, for all servers! In fact we have a crazy 15 year anniversary promo going on right now where you can get 70% off select dedicated servers here www.superb.net.

With IPv6 on the very near horizon, is Superb prepared for IPv6 networking for its customers?
Of course we are very aware of the situation and are working to provide this in the near future.

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FindMyHost.com interviews Josh Ewin Vice President of Marketing at DedicatedNOW.

DedicatedNOW is a dedicated server and managed hosting specialist delivering cutting-edge hosting solutions to meet the requirements of small and medium sized businesses, large scale corporations and individuals.

Please tell us the year established and brief history of DedicatedNOW?
DedicatedNOW was established in 1997 and was one of the first of the FortressITX family of companies. Early on, DedicatedNOW catered to the reseller market, offering unmanaged dedicated servers. Over the past four years, DedicatedNOW has made significant investments in its staffing, network infrastructure and datacenter improvements. Our core strength is our on-site admins – our server administration team is consistently awarded for performance and is well versed not only with server management, but advanced, high-availability server configurations as well.

I see DedicatedNOW focusing on Dedicated Servers and Managed Hosting.  What are some of the unique services and features that you offer in this market?
Our fully managed line of servers was launched our several years ago and remains our core product line. That being said, every month we turn up new high-availability clusters and assist many clients with managed dedicated and managed colocation services. We have several new services in the hopper, including Managed Exchange, CDN and our new Cloud product.

What would you say is the most challenging aspect to delivering these services?
Consistency. There are many aspects to running a quality hosting company, but when it comes down to it, if we don’t consistently provide extremely high value to our clients, then we’ve failed. We’ve been very fortunate to have the staff and infrastructure to consistently provide that kind of value.

We’ve seen a real buzz over the past year with cloud hosting, does DedicatedNOW plan to launch a cloud service?
Actually yes. Our cloud product is in beta testing right now. We’ve invested many months of develop into this product and we’re confident that all the planning, preparation and testing put into the DedicatedNOW Cloud will turn out to be a real game-changing product.

What makes DedicatedNOW unique in comparison to other dedicated server companies?
People. DedicatedNOW’s server administration staff has won many awards (six awards this year already) for its service and expertise. DedicatedNOW’s size allows us to provide an intimate touch with our customers that can’t be found with some of the larger players in the industry, while still being able to provide the infrastructure and expertise not commonly found in other companies our size.

What new features have DedicatedNOW added for its customers in the past year?
Over the past year, DedicatedNOW has rolled out several new services including CDN, Managed Colocation service and our new Intel line of servers. In that time, we’ve doubled our DDoS protection and made significant upgrades to our facility, including the installation of a new power substation, which enhances the stability of our power feeds.

Where do you see DedicatedNOW and the web hosting industry in three years?
DedicatedNOW has evolved so much over the past decade that it’s hard to predict where the Company will be in the future. I’m very confident in our Cloud product as well as our managed hosting service, which has consistently grown over the past few years. I think we’ll still be a very customer-centric company and regardless of our product mix, I think our management and expertise will still be the big attraction of this Company. Continue reading “Web Host Interview with Josh Ewin, VP of Marketing at DedicatedNOW” »

FindMyHost.com interviews Sumeet Sabharwal, Senior Vice President of SMB Hosting at NaviSite.com.  NaviSite.com specializes in high end Linux and Windows Dedicated Server Hosting and we take a look at how its all put together to benefit the SMB in today’s market.

Please tell us the year established and brief history of NaviSite?
NaviSite was founded in 1997 and has grown to over 15 data centers, 650 employees and over $150M in revenue. Over the years NaviSite has grown both organically and through acquisitions, and has products and services that meet the needs of both enterprises and SMBs. NaviSite was already a fast growing provider of hosting services and through a 2001 merger acquired several data centers.

In 2002 NaviSite acquired Interliant, the award winning enterprise class Microsoft Exchange and Lotus Notes hosting provider. The 2004 acquisition of Surebridge, a top Microsoft Business Solutions provider, solidified NaviSite’s presence in the managed applications industry.

By 2007, NaviSite was a leading enterprise class host and was leveraging that experience to expand into the small and medium sized business space with the acquisition of SMB service providers like Alabanza and Jupiter Hosting. Today, NaviSite serves customers of all sizes and brings a world-class approach with the best in reliability, performance, security and service.

What do you offer your customers that are unique to your company?
NaviSite’s managed dedicated servers come with a level of services that are significantly more robust than those offered by competing providers in the SMB space. We pride ourselves in offering an enterprise class experience, not a product or a service. This comes with a multi-facted approach that includes dedicated account managers for single point of escalation, and a solution that is architected with enterprise class reliability and uptime and delivered from a SAS 70 Type II data center. Included with every Dedicated Server and Virtual Dedicated Server plan are essential features that provide enterprise class reliability, performance and access. As an example, every NaviSite Dedicated Server comes with two hard drives and RAID, not a unique concept but one that is essential to provide high reliability. NaviSite’s Virtual Server offerings offer unparalled flexilibty and on-demand computing capability and come bundled with all the core reliability features one can expect to run product applications including Continue reading “Web Host Interview with VP of SMB Hosting at NaviSite.com Sumeet Sabharwal” »

FindMyHost.com interviews Lyubomir Dukov, Founder and CEO of Extreme Hosting.

Extreme Hosting specializes in offering high quality shared web hosting to the adult industry.

While many hosts shy away from the adult industry, Extreme Hosting welcomes the customers and their demands by providing robust hosting solutions at affordable pricing.

Please tell us the year established and brief history of Extreme Hosting?
Extreme Hosting was established in 2001 by a group of web hosting specialists. Being in this area for many years before that like regular customers helped us to create a successful web hosting company.

What do you offer your customers that are unique to your company?
We offer a totally different web hosting solution based on a custom software and customer control panel, which makes us stand before the competition.

Our web hosting solution is totally customizable dislike many standard web hosting solitions other web hosting companies offer.

What is the most challenging aspect to offering Adult Web Hosting?
The most challenging aspect in providing adult web hosting services is to maintain a true 99.99% uptime and real 24/7 support to our customers with minimal response time.

What is it that makes Extreme Hosting a competitive company in the Adult Web Hosting market?
Extreme Hosting is among the leading companies in adult web hosting market due to the fact that we use our own custom built software and control panel.

If you need to find a company that is different from all the others, that is Extreme Hosting.

What new features have Extreme Hosting added for its customers in the past year?
We are constantly developping our system and adding new features for our customers.  We were last upgrading all our servers to support the latest versions of PHP5 and MySQL. We also had a nice facelift of the control panel recently. Continue reading “Web Host Interview with Lyubomir Dukov at Extreme Hosting” »

What is your name and position with The Planet?
Carl Meadows, Senior Manager, Product Marketing

What do you offer your customers that are unique to your company?
Our primary differentiator is the customer-centric nature of The Planet. We have built our company and product portfolio to provide customers with a wide range of options that help them design the best hosting solution for their businesses. We have experts on staff who will work with customers to identify the right IT solution, whether it’s colocation, dedicated servers, managed dedicated servers or fully managed hosting.

What is the most challenging aspect to offering Web Hosting?
As a provider of comprehensive, world-class hosting solutions, The Planet is tasked with keeping pace with new technologies to ensure our product line is always ahead of the curve. We offer the latest server lines to our customers at competitive prices.

The Internet shift toward video-rich content creates increased demands on bandwidth capacity. To accommodate this change, we’ve increased our network capacity to 130 Gbps, offering one of the industry’s fastest, most robust networks.

What is it that makes The Planet a competitive company in the Web Hosting market?
The Planet’s primary strength is the quality of our hosting infrastructure. We provide the best infrastructure among hosting providers, which includes six SAS 70 Type II certified data centers that cover more than 165,000 square feet of raised floor space and house more than 56,000 servers, backed by our 130 Gbps Tier 1 network. In addition to our infrastructure, we employ the best and the brightest in the industry who provide our customers with unmatched support.

What new features have The Planet added for its customers in the past year?
Over the last year, we have made significant additions and enhancements to our management services portfolio. We launched Northstar Managed Hosting, a comprehensive, fully managed hosting solution. We also introduced Alpha Professional Managed Dedicated Servers, a business-class service that provides first-call resolution and a one-hour hardware replacement SLA. For dedicated hosting customers, Alpha Advanced Services are also available on an a la carte basis, including server backup, monitoring, security and administration, and managed backup. Continue reading “Web Host Interview with Carl Meadows at The Planet” »

This week FindMyHost.com interviews Artyom at AYKsolutions.

AYKsolutions specializes in locating top quality data center locations across the US.  Providing superior Managed Dedicated Hosting is a large focus with AYKsolutions, altough it has everything from shared hosting to VPS.

We go behind the scene to provide you with insight as to why AYKsolutions can benefit your business.

Please tell us the year established and brief history of AYKsolutions?
AYKsolutions was established in the winter of 2004. Our first goal was to provide affordable, non-oversold, shared hosting services. After a year we naturally progressed to provide dedicated servers.

What do you offer your customers that are unique to your company?
I would like to think that we are one of the most understanding and flexible companies out there. We do not mind going out of the way to provide a service to a client that is usually not covered under our regular support plan.

What is the most challenging aspect to offering Web Hosting?
Honesty and professionalism. In the years I have been a part of the Web Hosting industry, I have witnessed many companies come and go. For the most part, their downfall was due to their inability to clearly and honestly communicate with their clients. I would like to think that AYKsolutions is the complete opposite of that. We never keep our clients in the dark and always treat them with respect. The response has been phenominal and many of the clients who signed up with us back in 2004 are still using our services.

What is it that makes AYKsolutions a competitive company in the Web Hosting market?
This goes hand in hand with the previous questions. We pride ourselves on the way we treat our customers. We are always making sure our support is up to par and that client”s requests/issues are handled quickly and efficiently. Because of this, our client retention rate is very high and we pride ourselves on that. If a client stays with you for a long period of time, then we must be doing something right.
Continue reading “Web Host Interview with Artyom Khmelnitsky at AYKsolutions” »

This week FindMyHost.com is excited to interview Brad Litwin at A2 Hosting.

At A2 Hosting, its not hard to see they are customer oriented, so we wanted to get a closer look into the company and see what sets them apart from the rest.

Please tell us the year established and brief history of A2 Hosting?
A2 Hosting evolved from Iniquinet in 2003. We found our niche offering cutting edge technology including being one of the first hosting companies to offer PHP5.

What do you offer your customers that are unique to your company?
We like to call the unique features that we offer the A2 Hosting Difference. This includes 5 star-3rd party testimonials, Guru Crew support, developer friendly hosting, host-guard server monitoring, Server Rewind and more. A complete list can be found here.

What is the most challenging aspect to offering Web Hosting?
As with any technical field, it takes a perpetual effort by us to stay current and to offer the latest in web hosting technology. Our customers have come to expect the best web development tools, and we don’t plan on disappointing them.

What is it that makes A2 Hosting a competitive company in the Web Hosting market?
We are able to offer high quality hosting, but without needlessly forcing our customers to break the bank. We are not a budget provider and webmasters will pay a bit more when selecting us, but it is definitely worth it in the end. They get top-notch Guru Crew support, the best open-source technology, a 99.9% guarantee which ensures their site will be available when needed and much, much more.

What new features have A2 Hosting added for its customers in the past year?
One of our most well received features that we have rolled out over the past year is our server rewind bacup technology (http://www.a2hosting.com/services/server-rewind-data-protection). We have also added VPS hosting including the choice of Xen or OpenVZ as virtualization platforms. Continue reading “Web Host Interview with Brad Litwin at A2 Hosting” »

This year, FindMyHost had the pleasure of meeting with the team at PinnacleCart at LT Pact and HostingCon.

While most online entrepreneurs have dabbled in online shopping carts, and our staff have all worked with other variations in the past.  it’s finally nice to see a well polished and if needed hosting solution available.

This week we sat down and chatted with Craig Fox, VP of Product Development & Marketing at PinnacleCart.  We wanted to get the ins and outs of the company, its product and what’s on the horizon.

Craig, thanks for joining us.  Can you tell us the brief history of Pinnacle Cart?

Pinnacle Cart was established in 2002 with the purpose of fulfilling a void in the ecommerce marketplace for a marketing driven shopping cart application.

What do you offer your customers that are unique to your company?

Unlike most e-Commerce applications Pinnacle Cart was designed from the ground up with three goals in mind for our feature set.

- Increase organic traffic to the user website.
- Increase the order percentage of site visitors
- Increase the average transaction amount.
. Most products on the market simply take an order; our application assists clients in driving more traffic and revenue.

What is the most challenging aspect to offering E-Commerce solutions?

Working with third-party payment and shipping vendors. This market is very dynamic and as these companies respond to both compliance issues (PCI) and the needs of their customers Continue reading “PinnacleCart Interview: Craig Fox, VP Product Development and Marketing” »